Contact
Start a conversation.
Tell us what you are trying to build, operate or resolve. Every enquiry is routed to the desk responsible for it.
- Desks
- 8
- Origin
- Africa
- Reach
- Global
Correspondence desks
Choose the desk that owns your enquiry.
Select a desk to route the form below, or email it directly in one tap.
Desk 02Selected destination
General correspondence
Anything that does not fit the desks below.
- Owns
- General questionsCareersRouting help
- Turnaround
- 3 working days
- Address
- hello@tripartitegenesis.com
Privacy & data retention
What we collect, how long we keep it, and why.
Enquiry details are used to route your message to the correct desk and to reply. Nothing more.
What is collected
- Your name, email address, and organisation if you provide one.
- The enquiry type you select and the message you write.
- Anti-spam signals only: a hidden field and timing checks. No tracking cookies are set by this form.
How it is used
- The enquiry type determines which desk receives your message, so it reaches an owner rather than a shared queue.
- Your details are used solely to understand and respond to your enquiry.
- We do not sell, rent, or share enquiry data with third parties for marketing.
How long it is kept
- Enquiry correspondence is retained for as long as needed to handle the matter, and archived for up to 24 months for continuity.
- Enquiries that do not progress are deleted once the conversation is closed.
- You may ask us to access, correct, or delete your enquiry data at any time.
How your information is protected
- The site is served only over HTTPS, so anything you type is encrypted in transit with current TLS. Security headers are applied at the edge.
- Your message opens as a draft in your own mail client and is transmitted by your own email provider when you send it — nothing is posted to a third-party form service.
- Received correspondence sits in our business email systems: encrypted in transit and at rest, individual named accounts, multi-factor authentication and audit logging.
- Access is need-to-know. Only the desk that owns your enquiry, colleagues explicitly brought in to answer it, and a small number of mail administrators can read it.
- How enquiries are triaged and assigned between desks is an internal operating matter. It is never published, shared, or used to profile you.
Request access to, or deletion of, your data
- 01Email hello@tripartitegenesis.com with the subject “Data request”, or simply reply to the desk that answered you.
- 02Tell us what you want: a copy of your data, a correction, deletion, or withdrawal of consent — plus the email address you originally wrote from.
- 03We acknowledge within 3 working days and complete access or deletion within 30 calendar days. Complex requests may take up to 30 days longer, and we will tell you if so.
- 04We confirm deletion in writing. There is no charge, and asking never affects how we handle any live enquiry of yours.
Submitting the form opens a pre-addressed draft in your own mail client, so your message is only transmitted when you choose to send it. Full legal wording, retention periods and version history are in the Privacy Policy.
What happens next
Response expectations, and who handles what.
No shared inbox, no silent queue. Every enquiry has an owner and a stated turnaround.
- What happens after I send an enquiry?
- Your message is addressed to a single responsible desk rather than a shared inbox. That desk acknowledges receipt, then either replies directly or introduces the colleague who owns the subject.
- How quickly will I hear back?
- The media desk replies within 2 working days. General, ventures, partnerships and technology enquiries are answered within 3 working days. Research & insights, investor relations and the founder's office reply within 5 working days.
- I want to propose a venture or a build. Which desk?
- Venture concepts, incubation and portfolio questions go to the ventures desk. Product, platform, systems and engineering engagements go to the technology desk.
- I am proposing research, a collaboration or an insight request.
- Send it to the research desk. It owns research collaborations, publications and insight requests, and replies within 5 working days. Please include the question you are investigating, any institution you represent and your timeline.
- I represent an investor, fund or institution.
- Use investor relations for correspondence and diligence, and the founder's office for strategic introductions, board matters and speaking requests.
- I am press, or I need brand assets.
- Send press, interview and asset requests to the media desk. Please include your outlet, deadline and the angle you are working on.
- What do you do with my details?
- Nothing beyond replying to the enquiry. The form opens a draft in your own email client, so no message is transmitted to us until you send it yourself.